Welcoming, Honoring & Guiding the Patients of James H. Quillen VAMC LOcation: Johnson City, TennesseeSERVICES: Wayfinding & Signage StandardRoom ID, Directional and Life Safety SignageCHALLENGE: The beautiful historic facility at Mountain Home, with its brick details and grand atrium, presented several fundamental wayfinding challenges. One of the biggest being that the facility is comprised of several connected buildings with unclear …

Solving Complex Wayfinding Challenges at El Paso VAMC LOcation: El Paso, TexasSERVICES: Wayfinding Masterplan & ImplementationCHALLENGE: El Paso VA Health Care System presented several unique wayfinding challenges that contributed to patients and visitors getting lost. The facility’s main entrance is on the 3rd Floor, primary corridors looked similar, and directional signs showed long confusing lists of destinations. Working closely with …

Campus-Wide Wayfinding Overhaul at America’s First VA Hospital Download PDFLOcation: Augusta, MaineSERVICES: Interior & Exterior Wayfinding Corridor Branding Historical and Inspirational Feature Walls and Exhibits Art Programming Campus Wayfinding Signs: Long, wooded entry roads leading to multiple parking lots and buildings across the campus required a clear information hierarchy and high-visibility signage. Uniformed Interior Sign System: A signage standard was …